Privacy Policy | Twelve Foot Ninja

Last updated: 10th July, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the www.twelvefootninja.com website (the “Service”) and tells you about your privacy rights and how the law protects you. Volkanik Music Pty Ltd is responsible for all transactions and taxes collected through the Service.

INFORMATION COLLECTION & USE:

We collect several different types of information for various purposes to provide and improve our Service to you.

TYPES OF DATA COLLECTED:

Personal Data: If you sign up for a newsletter or make a purchase, we may collect your email address and other contact details.
Usage Data: Information on how the Service is accessed and used. This may include your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

USE OF DATA:

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service
• To provide customer support
• To monitor the usage of our Service
• To detect, prevent, and address technical issues

DATA PROTECTION:

We take appropriate measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

CONTACT:

If you have any questions about this Privacy Policy, contact support here.

Last updated: 10th July, 2024

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the www.twelvefootninja.com website (the “Service”) operated by the former members of Twelve Foot Ninja (“us”, “we”, or “our”). All transactions processed through the website are managed by Volkanik Music Pty Ltd, ensuring compliance with all applicable tax regulations.

CONDITIONS OF USE:

By using this website, you agree to these conditions. Please read them carefully.

USER RESPONSIBILITIES:

Users agree to use the website responsibly and not to misuse it.

PURCHASES:

All digital downloads are non-refundable. For physical merchandise, see our return policy.

RETURN AND REFUND POLICY:

This Return and Refund Policy outlines the terms and conditions under which returns and refunds are handled for purchases made through the www.twelvefootninja.com website (the “Service”).

MERCHANDISE:

For all merchandise purchased through our website:

Conditions for Returns: Returns are accepted within 30 days of receipt.
Items must be in their original condition and packaging.

Return Process:

If you receive a defective or damaged product, please follow the return instructions provided in your order confirmation email.
To initiate a return, please refer to the return process detailed in the order confirmation email.
Return shipping costs are the responsibility of the customer unless the product is defective or damaged.

DIGITAL PRODUCTS:

All digital products (e.g., digital albums, guitar tabs) sold through our website are non-refundable.

CONTACT:

If you have any questions about these Terms, please contact support here.